While the life of a remote worker may appear to be limited only to the likes of freelance writers, graphics designers, web designers, programmers, etc, if you drill right down to the requirements of working remotely you’ll soon realise that some professional careers can also be pursued remotely. Naturally a tug of war between professionalism, trust and actually getting and keeping regular clients will ensue, but I reckon it’s a battle worth fighting if you want a little bit more freedom than what the typical current corporate structure provides.
Naturally this will perhaps start out as the traditional client-service provider relationship through which the client visits the professional’s physical premises, but consulting is indeed one professional career which can be pursued remotely. It’s all about building up trust with your customers – you have to be able to demonstrate to them that you simply deliver the results which they require and offer a quality service as your primary offering. The next step is to then demonstrate to them that the quality of your primary service offered will not diminish as a result of the sort of distance which naturally exists between a remotely-operated service provider and their clients.
It is a bit of a sketchy road to try and navigate because for some reason clients and customers tend to associate trust and competence with a sky-scraping business that has some shiny windows, operated in part by some of those security guards who ask you to write down your details before you enter.
So basically what I’m getting at is that the likes of lawyers and even psychologists who do indeed facilitate their professional services remotely don’t start out doing so right out of the starting blocks. They first build a profile through traditional channels and then gradually make the transition into offering their services remotely, such as throwing in a video consultation or two before fully going remote, even if only as more of a follow-up service than an outright core service.
A heavy reliance on technology
I think a great example of how professionals can make the transition to working remotely is that of how the likes of the Summit Disability Law Group offers a live chat as part of the initial contact process between themselves and prospective clients. This is a great way of establishing trust in the remote collaboration technology available right from the get-go, perhaps to be used as a precursor to the use of technology for services to be facilitated when we get to the actual meat of the service offering.
It’s a matter of pointing out that if a very competent law firm can make use of this technology then surely the technology proves to be reliable enough to be deployed more widely and perhaps as part of the delivery process of the core, primary service.
I guess this also points out a gap in the market for any tech solutions service providers to take it upon themselves to perhaps make remote work amongst professionals something which is more widely embraced.